/* ATHAR Production — الشكاوى والاقتراحات (#tab-complaints) */

#cmplDatePickerHome {
  position: relative;
  height: 0;
  overflow: visible;
}
#cmplDatePickerPopup.dp-is-floating {
  z-index: 1800;
}

@keyframes atharRdFadeUp {
  from { opacity: 0; transform: translateY(8px); }
  to { opacity: 1; transform: translateY(0); }
}
@keyframes atharRdCardIn {
  from { opacity: 0; transform: translateY(6px); }
  to { opacity: 1; transform: translateY(0); }
}
@keyframes atharRdScreenIn {
  from { opacity: 0; transform: translateY(10px); }
  to { opacity: 1; transform: translateY(0); }
}
@keyframes atharRdSideScrimIn {
  from { opacity: 0; }
  to { opacity: 1; }
}
@keyframes atharRdSidePanelIn {
  from { transform: translate3d(var(--athar-side-panel-from, -100%), 0, 0); }
  to { transform: translate3d(0, 0, 0); }
}
html.athar-staging-redesign.mr-desktop-ui {
  --athar-side-panel-from: -100%;
}
html.athar-staging-redesign.mr-desktop-ui[dir="ltr"],
html[dir="ltr"].athar-staging-redesign.mr-desktop-ui {
  --athar-side-panel-from: 100%;
}

/* --- Mobile complaints slice --- */
/* Complaints mobile — full-bleed column, small side gutters only */
html.athar-staging-redesign.mr-mobile-ui .content:has(#tab-complaints.active),
html.mr-mobile-ui .content:has(#tab-complaints.active) {
  padding-inline: 0 !important;
  padding-top: 2px !important;
  padding-bottom: calc(var(--mr-mob-bottom-nav-h, 56px) + 16px) !important;
  width: 100% !important;
  max-width: 100% !important;
  margin: 0 !important;
  box-sizing: border-box !important;
}
html.mr-mobile-ui:has(#tab-complaints.active) #pageTitleBar {
  display: none !important;
}
html.mr-mobile-ui:has(#tab-complaints.active) #appWrap .main {
  display: block !important;
  width: 100% !important;
  max-width: 100% !important;
  padding: 0 !important;
  margin: 0 !important;
  box-sizing: border-box !important;
}
html.mr-mobile-ui #tab-complaints.tab-content.active {
  display: block !important;
  width: 100% !important;
  max-width: 100% !important;
  margin: 0 !important;
  padding: 8px 12px 12px !important;
  box-sizing: border-box !important;
}
html.mr-mobile-ui #tab-complaints .rd-complaints-desk-panel,
html.mr-mobile-ui #tab-complaints .rd-complaints-desk-panel[hidden] {
  display: none !important;
  visibility: hidden !important;
  position: absolute !important;
  width: 0 !important;
  height: 0 !important;
  max-width: 0 !important;
  overflow: hidden !important;
  margin: 0 !important;
  padding: 0 !important;
  border: 0 !important;
  pointer-events: none !important;
}
html.mr-mobile-ui #tab-complaints .rd-complaints-mob-panel,
html.mr-mobile-ui #tab-complaints .rd-complaints-mob-panel:not([hidden]) {
  display: block !important;
  visibility: visible !important;
  position: static !important;
  float: none !important;
  clear: both !important;
  width: 100% !important;
  max-width: 100% !important;
  min-width: 0 !important;
  margin: 0 !important;
  padding: 0 !important;
  background: transparent !important;
  border: none !important;
  box-shadow: none !important;
  border-radius: 0 !important;
  box-sizing: border-box !important;
}
html.mr-mobile-ui #tab-complaints #complaintsHost,
html.mr-mobile-ui #tab-complaints .cp-mob-host,
html.mr-mobile-ui #tab-complaints .cp-mob-page {
  display: block !important;
  width: 100% !important;
  max-width: 100% !important;
  min-width: 0 !important;
  margin: 0 !important;
  box-sizing: border-box !important;
}
html.mr-mobile-ui #tab-complaints .cp-mob-head {
  margin: 0 0 8px;
  text-align: start;
  width: 100%;
}
html.mr-mobile-ui #tab-complaints .cp-mob-head__title {
  margin: 0;
  font-size: 17px;
  font-weight: 800;
  line-height: 1.25;
  color: var(--text);
}
html.mr-mobile-ui #tab-complaints .cp-mob-head__sub {
  margin: 3px 0 0;
  font-size: 11.5px;
  line-height: 1.4;
  color: var(--text3);
}
html.mr-mobile-ui #tab-complaints .cp-mob-cta {
  width: 100% !important;
  max-width: 100% !important;
  display: flex !important;
  align-items: center;
  justify-content: center;
  gap: 6px;
  padding: 10px 12px;
  border: none;
  border-radius: 12px;
  background: var(--gold, var(--primary));
  color: var(--onGold, #fff);
  font-size: 12.5px;
  font-weight: 700;
  cursor: pointer;
  margin: 0 0 10px !important;
  font-family: inherit;
  box-sizing: border-box !important;
}
html.mr-mobile-ui #tab-complaints .cp-mob-cta i {
  font-size: 11px;
}
html.mr-mobile-ui #tab-complaints .cp-mob-stats {
  display: grid !important;
  grid-template-columns: 1fr 1fr !important;
  gap: 6px;
  margin: 0 0 10px !important;
  width: 100% !important;
  box-sizing: border-box !important;
}
html.mr-mobile-ui #tab-complaints .cp-mob-stat {
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: 12px;
  padding: 8px 10px;
  min-width: 0;
}
html.mr-mobile-ui #tab-complaints .cp-mob-stat__row {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 6px;
}
html.mr-mobile-ui #tab-complaints .cp-mob-stat__val {
  font-size: 16px;
  font-weight: 700;
  line-height: 1;
}
html.mr-mobile-ui #tab-complaints .cp-mob-stat__ico {
  width: 22px;
  height: 22px;
  border-radius: 7px;
  background: var(--surface2);
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
}
html.mr-mobile-ui #tab-complaints .cp-mob-stat__ico i {
  font-size: 10px;
}
html.mr-mobile-ui #tab-complaints .cp-mob-stat__lbl {
  font-size: 10.5px;
  color: var(--text2);
  margin-top: 4px;
  line-height: 1.2;
}
html.athar-staging-redesign.mr-mobile-ui #tab-complaints .cp-mob-filters,
html.mr-mobile-ui #tab-complaints .cp-mob-filters {
  display: none !important;
}
html.mr-mobile-ui #tab-complaints .cp-mob-filters .rd-app-search {
  flex: 1 1 100%;
  width: 100%;
  min-width: 0;
  max-width: none;
}

html.mr-mobile-ui #tab-complaints .cp-mob-filters .rd-cmpl-search {
  flex: 1 1 auto;
  width: auto;
  min-width: 0;
  max-width: none;
  height: 100%;
  padding: 0;
  border: 0;
  border-radius: 0;
  background: transparent;
  color: var(--text);
  font-family: inherit;
  font-size: 12.5px;
  box-sizing: border-box;
}
html.mr-mobile-ui #tab-complaints .cp-mob-filters .rd-cmpl-date-btn {
  flex: 0 0 auto;
  display: inline-flex;
  align-items: center;
  gap: 7px;
  height: 38px;
  padding: 0 12px;
  border: 1px solid var(--border);
  border-radius: 10px;
  background: var(--surface2);
  color: var(--text2);
  font-family: inherit;
  font-size: 12px;
  font-weight: 600;
  cursor: pointer;
  white-space: nowrap;
}
html.mr-mobile-ui #tab-complaints .cp-mob-filters .rd-cmpl-date-btn.active {
  background: var(--gold, var(--primary));
  color: var(--onGold, #fff);
  border-color: var(--gold, var(--primary));
}
html.mr-mobile-ui #tab-complaints .cp-mob-filters .rd-cmpl-pdf-btn {
  flex: 0 0 auto;
  display: inline-flex;
  align-items: center;
  gap: 7px;
  height: 38px;
  padding: 0 12px;
  border: 1px solid var(--border);
  border-radius: 10px;
  background: var(--surface2);
  color: var(--text2);
  font-family: inherit;
  font-size: 12px;
  font-weight: 600;
  cursor: pointer;
  white-space: nowrap;
}
html.mr-mobile-ui #tab-complaints .cp-mob-filters .rd-cmpl-pdf-btn i {
  color: #b91c1c;
}
html.mr-mobile-ui #tab-complaints .cp-mob-filter {
  flex: 0 0 auto;
  padding: 5px 11px;
  border-radius: 999px;
  font-size: 11.5px;
  font-weight: 600;
  white-space: nowrap;
  cursor: pointer;
  font-family: inherit;
  border: 1px solid var(--border);
  background: var(--surface2);
  color: var(--text2);
}
html.mr-mobile-ui #tab-complaints .cp-mob-filter.is-active {
  background: var(--gold, var(--primary));
  color: var(--onGold, #fff);
  border-color: var(--gold, var(--primary));
}
html.mr-mobile-ui #tab-complaints .cp-mob-list {
  width: 100%;
}
html.mr-mobile-ui #tab-complaints .cp-mob-list .rd-list__row {
  padding: 8px 0 !important;
}
html.mr-mobile-ui #tab-complaints .cp-mob-list .rd-list__sub {
  font-size: 12px !important;
}
html.mr-mobile-ui #tab-complaints .cp-card {
  position: relative;
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: 12px;
  padding: 22px 11px 10px;
  cursor: pointer;
  margin-bottom: 6px;
  width: 100%;
  box-sizing: border-box;
}
html.mr-mobile-ui #tab-complaints .cp-card__num {
  position: absolute;
  top: 6px;
  inset-inline-start: 11px;
  font-size: 12px;
  font-weight: 800;
  color: var(--text);
  font-family: ui-monospace, SFMono-Regular, Menlo, Consolas, monospace;
}
html.mr-mobile-ui #tab-complaints .cp-card__top {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 8px;
  margin-bottom: 6px;
}
html.mr-mobile-ui #tab-complaints .cp-card__who {
  display: flex;
  align-items: center;
  gap: 7px;
  min-width: 0;
}
html.mr-mobile-ui #tab-complaints .cp-card__icon {
  width: 26px;
  height: 26px;
  border-radius: 8px;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
  background: color-mix(in srgb, var(--tone, var(--danger)) 14%, transparent);
  color: var(--tone, var(--danger));
}
html.mr-mobile-ui #tab-complaints .cp-card__icon i {
  font-size: 10px;
}
html.mr-mobile-ui #tab-complaints .cp-card__cat {
  font-size: 12px;
  font-weight: 700;
  color: var(--text);
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}
html.mr-mobile-ui #tab-complaints .cp-card__meta {
  font-size: 9.5px;
  color: var(--text3);
  margin-top: 1px;
  font-family: ui-monospace, monospace;
}
html.mr-mobile-ui #tab-complaints .cp-card__kind {
  font-size: 9px;
  font-weight: 700;
  padding: 2px 7px;
  border-radius: 999px;
  flex-shrink: 0;
  color: var(--tone, var(--danger));
  background: color-mix(in srgb, var(--tone, var(--danger)) 14%, transparent);
}
html.mr-mobile-ui #tab-complaints .cp-card__body {
  font-size: 11.5px;
  color: var(--text2);
  line-height: 1.45;
}
html.mr-mobile-ui #tab-complaints .cp-card__status {
  margin-top: 7px;
  display: inline-flex;
  padding: 3px 9px;
  border-radius: 999px;
  font-size: 10px;
  font-weight: 600;
  color: var(--tone, var(--warning));
  background: color-mix(in srgb, var(--tone, var(--warning)) 14%, transparent);
}

/* Mobile new-complaint anonymous toggle */
#newComplaintModal .cp-mob-anon {
  width: 100%;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  text-align: start;
  background: var(--surface2);
  border: 1px solid var(--border);
  border-radius: 12px;
  padding: 11px 12px;
  cursor: pointer;
  color: var(--text);
  font-family: inherit;
}
#newComplaintModal .cp-mob-anon.is-on {
  border-color: color-mix(in srgb, var(--gold, var(--primary)) 55%, var(--border));
  background: color-mix(in srgb, var(--gold, var(--primary)) 10%, var(--surface2));
}
#newComplaintModal .cp-mob-anon__copy {
  display: flex;
  flex-direction: column;
  gap: 3px;
  min-width: 0;
}
#newComplaintModal .cp-mob-anon__title {
  display: inline-flex;
  align-items: center;
  gap: 7px;
  font-size: 12.5px;
  font-weight: 700;
}
#newComplaintModal .cp-mob-anon__title i {
  color: var(--text3);
  font-size: 12px;
}
#newComplaintModal .cp-mob-anon.is-on .cp-mob-anon__title i {
  color: var(--gold, var(--primary));
}
#newComplaintModal .cp-mob-anon__hint {
  font-size: 11px;
  font-weight: 500;
  color: var(--text3);
  line-height: 1.35;
}
#newComplaintModal .cp-mob-anon__switch {
  position: relative;
  flex: 0 0 auto;
  width: 42px;
  height: 24px;
  border-radius: 999px;
  background: var(--border);
  transition: background 160ms ease;
}
#newComplaintModal .cp-mob-anon.is-on .cp-mob-anon__switch {
  background: var(--gold, var(--primary));
}
#newComplaintModal .cp-mob-anon__knob {
  position: absolute;
  top: 3px;
  inset-inline-start: 3px;
  width: 18px;
  height: 18px;
  border-radius: 50%;
  background: #fff;
  box-shadow: 0 1px 2px rgba(0, 0, 0, 0.18);
  transition: inset-inline-start 160ms ease;
}
#newComplaintModal .cp-mob-anon.is-on .cp-mob-anon__knob {
  inset-inline-start: 21px;
}

/* Mobile complaint detail: sticky basics, scrollable thread */
#complaintDetailModal .modal-card.cp-paper-sheet {
  display: flex;
  flex-direction: column;
  max-height: min(92vh, 820px);
}
#complaintDetailModal .cp-paper-sheet-head {
  flex: 0 0 auto;
  padding: 8px 16px 10px;
  border-bottom: 1px solid var(--border);
}
#complaintDetailModal .cp-sheet-grabber-wrap {
  display: none;
}
#complaintDetailModal .cp-paper-sheet-head__row {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
}
#complaintDetailModal .cp-paper-sheet-head__row h3 {
  margin: 0;
  font-size: 15px;
  font-weight: 700;
  color: var(--text);
}
#complaintDetailModal .cp-detail-close-btn {
  flex-shrink: 0;
}
#complaintDetailModal .modal-body.cp-paper-sheet-body {
  flex: 1 1 auto;
  min-height: 0;
  display: flex;
  flex-direction: column;
  overflow-x: hidden;
  overflow-y: auto;
  padding: 14px 16px 12px;
}
#complaintDetailModal #cpDetailBody,
#complaintDetailModal .cp-detail {
  flex: 1 1 auto;
  min-height: 0;
  display: flex;
  flex-direction: column;
  height: 100%;
}
#complaintDetailModal .cp-detail__basics {
  flex: 0 0 auto;
}
#complaintDetailModal .cp-detail__top {
  margin-bottom: 10px;
}
#complaintDetailModal .cp-detail__title-row {
  display: flex;
  align-items: center;
  gap: 8px;
  flex-wrap: wrap;
  min-width: 0;
}
#complaintDetailModal .cp-detail__title {
  font-size: 14.5px;
  font-weight: 700;
  color: var(--text);
}
#complaintDetailModal .cp-detail__kind {
  font-size: 9.5px;
  font-weight: 700;
  color: var(--tone, var(--danger));
  background: color-mix(in srgb, var(--tone, var(--danger)) 14%, transparent);
  padding: 3px 8px;
  border-radius: 999px;
}
#complaintDetailModal .cp-detail__num {
  font-size: 11px;
  color: var(--text3);
  font-family: ui-monospace, monospace;
}
#complaintDetailModal .cp-detail__subrow {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
  margin-bottom: 12px;
}
#complaintDetailModal .cp-detail__who {
  font-size: 11.5px;
  color: var(--text2);
  font-weight: 600;
}
#complaintDetailModal .cp-detail__muted {
  color: var(--text3);
  font-weight: 400;
}
#complaintDetailModal .cp-detail__status {
  display: inline-flex;
  padding: 5px 11px;
  border-radius: 999px;
  font-size: 10.5px;
  font-weight: 700;
  color: var(--tone, var(--warning));
  background: color-mix(in srgb, var(--tone, var(--warning)) 14%, transparent);
}
#complaintDetailModal .cp-detail__desc {
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: 14px;
  padding: 13px;
  font-size: 12.5px;
  color: var(--text2);
  line-height: 1.8;
  margin-bottom: 10px;
}
#complaintDetailModal .cp-detail__desc.has-inline-att,
.rd-cmpl-thread-body.has-inline-att {
  display: flex;
  flex-direction: row;
  align-items: flex-start;
  gap: 10px;
}
.rd-cmpl-desc-text,
.rd-cmpl-thread-body .rd-cmpl-thread-text {
  flex: 1 1 auto;
  min-width: 0;
}
#complaintDetailModal .cp-detail__desc .rd-cmpl-desc-text {
  max-height: none;
  overflow: visible;
}
.rd-cmpl-atts,
#complaintDetailModal .rd-cmpl-atts {
  margin: 0 0 12px;
}
.rd-cmpl-atts__lbl {
  display: flex;
  align-items: center;
  gap: 6px;
  font-size: 12px;
  font-weight: 700;
  color: var(--text);
  margin-bottom: 8px;
}
.rd-cmpl-atts__grid {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
}
.rd-cmpl-atts--inline {
  margin: 0;
  flex: 0 0 auto;
  display: flex;
}
#complaintDetailModal .rd-cmpl-atts--inline {
  margin: 0;
}
#complaintDetailModal .rd-cmpl-atts--compact {
  margin: 8px 0 0;
}
.rd-cmpl-att-card {
  display: flex;
  flex-direction: column;
  gap: 0;
  width: 52px;
  height: 52px;
  min-width: 52px;
  min-height: 52px;
  padding: 0;
  border: 1px solid var(--border);
  border-radius: 10px;
  background: var(--surface);
  overflow: hidden;
  cursor: pointer;
  text-align: start;
  font-family: inherit;
  color: inherit;
  position: relative;
  z-index: 2;
  pointer-events: auto;
  -webkit-user-drag: none;
}
.rd-cmpl-att-card .att-thumb {
  width: 52px;
  height: 52px;
  display: flex;
  align-items: center;
  justify-content: center;
  background: var(--surface2, #f3f4f6);
  overflow: hidden;
  pointer-events: none;
}
.rd-cmpl-att-card .att-thumb img {
  width: 100%;
  height: 100%;
  object-fit: cover;
  display: block;
  pointer-events: none;
  -webkit-user-drag: none;
  user-select: none;
}
.rd-cmpl-att-card .att-thumb i {
  font-size: 16px;
  color: var(--text3);
}
.rd-cmpl-att-name {
  display: none;
}
.rd-cmpl-atts--compact {
  margin: 8px 0 0;
}
.rd-cmpl-atts--compact .rd-cmpl-atts__grid {
  gap: 6px;
}
.rd-cmpl-reply-files,
.cp-detail__reply-files {
  margin: 0 0 10px;
}
.rd-cmpl-reply-files:empty,
.cp-detail__reply-files:empty {
  display: none;
  margin: 0;
}
.rd-cmpl-attach--reply {
  margin-bottom: 0 !important;
}
.cp-detail__reply-attach {
  flex: 0 0 auto;
  display: inline-flex;
  flex-direction: row;
  align-items: center;
  justify-content: center;
  gap: 6px;
  background: transparent;
  border: 1px solid var(--border);
  border-radius: 14px;
  padding: 14px 14px;
  margin: 0;
  color: var(--text2);
  font-family: inherit;
  font-size: 12px;
  font-weight: 600;
  cursor: pointer;
  white-space: nowrap;
}
.cp-detail__reply-attach i {
  font-size: 13px;
  color: var(--text3);
}
.cp-detail__reply-attach span {
  font-size: 12px;
  font-weight: 600;
}
.cp-detail__reply-attach.has-files {
  border-color: color-mix(in srgb, var(--gold) 45%, var(--border));
  color: var(--text);
}
.rd-cmpl-card__atts,
.cp-card__atts {
  display: inline-flex;
  align-items: center;
  gap: 5px;
  margin-top: 8px;
  font-size: 11px;
  font-weight: 600;
  color: var(--text3);
}
#complaintDetailModal .cp-detail__thread {
  flex: 0 0 auto;
  min-height: 0;
  overflow: visible;
  margin: 0;
  padding: 2px 0 10px;
}
#complaintDetailModal .cp-detail__thread-empty {
  font-size: 12px;
  color: var(--text3);
  text-align: center;
  padding: 16px 8px;
}
#complaintDetailModal .cp-detail__compose {
  flex: 0 0 auto;
  padding-top: 10px;
  border-top: 1px solid var(--border);
}
#complaintDetailModal .cp-detail__resolved-banner {
  display: flex;
  align-items: center;
  justify-content: center;
  width: 100%;
  box-sizing: border-box;
  padding: 14px 16px;
  border-radius: 14px;
  border: 1px solid color-mix(in srgb, var(--success) 35%, transparent);
  background: color-mix(in srgb, var(--success) 16%, var(--surface));
  color: var(--success);
  font-size: 13.5px;
  font-weight: 700;
  text-align: center;
}
#complaintDetailModal .cp-detail__compose-label {
  display: none;
}
#complaintDetailModal .cp-detail__reply {
  width: 100%;
  min-height: 80px;
  border: 1px solid var(--border);
  border-radius: 14px;
  padding: 12px 14px;
  font-size: 12.5px;
  color: var(--text);
  background: var(--surface);
  font-family: inherit;
  resize: vertical;
  margin-bottom: 10px;
  box-sizing: border-box;
}
#complaintDetailModal .cp-detail__actions {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  align-items: stretch;
}
#complaintDetailModal .cp-detail__send {
  flex: 1;
  padding: 14px;
  border: none;
  border-radius: 14px;
  background: var(--gold, var(--primary));
  color: var(--onGold, #fff);
  font-size: 13.5px;
  font-weight: 700;
  cursor: pointer;
  font-family: inherit;
}
#complaintDetailModal .cp-detail__resolve {
  padding: 14px 16px;
  border: 1px solid var(--border);
  border-radius: 14px;
  background: transparent;
  color: var(--text2);
  font-size: 12px;
  font-weight: 600;
  cursor: pointer;
  display: inline-flex;
  align-items: center;
  gap: 6px;
  white-space: nowrap;
  font-family: inherit;
}
#complaintDetailModal .cp-detail__resolve--ok {
  background: var(--success);
  border-color: var(--success);
  color: #fff;
}
#complaintDetailModal .cp-detail__resolve--no {
  background: var(--danger);
  border-color: var(--danger);
  color: #fff;
}
#complaintDetailModal .cp-detail__resolve.is-done {
  border-color: var(--success);
  color: var(--success);
  cursor: default;
}
#complaintDetailModal .cp-detail__resolved-banner.is-rejected {
  border-color: color-mix(in srgb, var(--danger) 35%, transparent);
  background: color-mix(in srgb, var(--danger) 16%, var(--surface));
  color: var(--danger);
}

/* Complaint detail — mobile bottom sheet (same pattern as violation detail) */
html.mr-mobile-ui #complaintDetailModal.modal {
  z-index: 3200 !important;
  display: none;
  padding: 0 !important;
  padding-bottom: 0 !important;
  box-sizing: border-box;
  background: transparent !important;
  pointer-events: none;
  opacity: 0;
  transition: opacity 0.28s ease;
}
html.mr-mobile-ui #complaintDetailModal.modal.open::before {
  content: '';
  position: fixed;
  top: 0;
  left: 0;
  right: 0;
  bottom: 0;
  background: color-mix(in srgb, var(--mr-primary, #111) 42%, transparent);
  pointer-events: none;
  z-index: 0;
}
[data-theme="dark"] html.mr-mobile-ui #complaintDetailModal.modal.open::before {
  background: rgba(0, 0, 0, 0.62);
}
html.mr-mobile-ui #appWrap > .app-shell > #complaintDetailModal.modal {
  z-index: 3200 !important;
}
html.mr-mobile-ui #complaintDetailModal.modal.open {
  display: block !important;
  opacity: 1;
  pointer-events: auto;
}
html.mr-mobile-ui #complaintDetailModal.modal.sheet-closing {
  opacity: 0;
}
html.mr-mobile-ui #complaintDetailModal .cp-paper-sheet {
  position: fixed !important;
  top: var(--ticket-sheet-top, var(--unified-topbar-h, calc(56px + env(safe-area-inset-top, 0px)))) !important;
  left: 0 !important;
  right: 0 !important;
  bottom: 0 !important;
  pointer-events: auto;
  z-index: 1;
  width: 100% !important;
  max-width: 100% !important;
  max-height: none !important;
  height: auto !important;
  min-height: 0 !important;
  margin: 0 !important;
  border-radius: 26px 26px 0 0 !important;
  border: none !important;
  background: var(--mr-surface, var(--surface)) !important;
  color: var(--mr-text, var(--text));
  display: flex !important;
  flex-direction: column !important;
  overflow: hidden !important;
  box-sizing: border-box;
  transform: translateY(100%);
  transition: transform 0.36s cubic-bezier(0.32, 0.72, 0, 1), bottom 0.22s ease, max-height 0.22s ease;
  will-change: transform;
  box-shadow: none;
}
html.mr-mobile-ui #complaintDetailModal.modal.sheet-ready .cp-paper-sheet {
  transform: translateY(0);
}
html.mr-mobile-ui #complaintDetailModal.modal.sheet-dragging .cp-paper-sheet {
  transition: none !important;
}
html.mr-mobile-ui #complaintDetailModal .cp-sheet-grabber-wrap {
  display: flex !important;
  justify-content: center;
  padding: 4px 0 2px;
}
html.mr-mobile-ui #complaintDetailModal .cp-detail-close-btn {
  display: none !important;
}
html.mr-mobile-ui #complaintDetailModal .cp-paper-sheet-head {
  flex-shrink: 0;
  cursor: grab;
  touch-action: none;
  background: var(--mr-surface, var(--surface)) !important;
  border-bottom-color: var(--mr-border, var(--border)) !important;
  padding: 6px 16px 12px;
}
html.mr-mobile-ui #complaintDetailModal .cp-paper-sheet-head:active {
  cursor: grabbing;
}
html.mr-mobile-ui #complaintDetailModal .cp-paper-sheet-head__row {
  justify-content: center;
}
html.mr-mobile-ui #complaintDetailModal .cp-paper-sheet-head__row h3 {
  text-align: center;
  width: 100%;
}
html.mr-mobile-ui #complaintDetailModal .modal-body.cp-paper-sheet-body {
  flex: 1 1 auto;
  min-height: 0;
  overflow-x: hidden;
  overflow-y: auto;
  display: flex;
  flex-direction: column;
  -webkit-overflow-scrolling: touch;
  touch-action: pan-y;
  padding: 12px 16px calc(12px + env(safe-area-inset-bottom, 0px));
}

#newComplaintModal .modal-card.cp-new-sheet {
  display: flex;
  flex-direction: column;
  max-height: min(92vh, 820px);
}
#newComplaintModal .cp-new-sheet-head {
  flex: 0 0 auto;
  padding: 14px 16px 10px;
  border-bottom: 1px solid var(--border);
}
#newComplaintModal .cp-new-sheet-head__row {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
}
#newComplaintModal .cp-new-sheet-head__row h3 {
  margin: 0;
  font-size: 15px;
  font-weight: 700;
  color: var(--text);
}
#newComplaintModal .cp-new-sheet-body {
  flex: 1 1 auto;
  min-height: 0;
  overflow-y: auto;
  padding: 14px 16px;
}
#newComplaintModal .cp-new-sheet-foot {
  flex: 0 0 auto;
  display: flex;
  gap: 10px;
  justify-content: flex-end;
  padding: 12px 16px;
  border-top: 1px solid var(--border);
}
#newComplaintModal .cp-mob-attach {
  width: 100%;
  display: block;
  background: var(--surface2);
  border: 1.5px dashed var(--border);
  border-radius: 12px;
  padding: 18px 14px;
  text-align: center;
  cursor: pointer;
  color: var(--text);
  font-family: inherit;
}
#newComplaintModal .cp-mob-attach i {
  font-size: 18px;
  color: var(--text3);
  margin-bottom: 6px;
  display: block;
}
#newComplaintModal .cp-mob-attach span {
  font-size: 12px;
  font-weight: 600;
}
#newComplaintModal .cp-mob-file-list {
  margin-top: 10px;
}
#newComplaintModal .cp-new-sheet-grabber-wrap {
  display: none;
}

/* New complaint — mobile bottom sheet (covers bottom nav) */
html.athar-staging-redesign.mr-mobile-ui #newComplaintModal.modal,
html.mr-mobile-ui #newComplaintModal.modal {
  z-index: 3200 !important;
  display: none;
  padding: 0 !important;
  padding-bottom: 0 !important;
  box-sizing: border-box;
  background: transparent !important;
  pointer-events: none;
  opacity: 0;
  transition: opacity 0.28s ease;
}
html.athar-staging-redesign.mr-mobile-ui #newComplaintModal.modal.open::before,
html.mr-mobile-ui #newComplaintModal.modal.open::before {
  content: '';
  position: fixed;
  top: 0;
  left: 0;
  right: 0;
  bottom: 0;
  background: color-mix(in srgb, var(--mr-primary, #111) 42%, transparent);
  pointer-events: none;
  z-index: 0;
}
[data-theme="dark"] html.athar-staging-redesign.mr-mobile-ui #newComplaintModal.modal.open::before,
[data-theme="dark"] html.mr-mobile-ui #newComplaintModal.modal.open::before {
  background: rgba(0, 0, 0, 0.62);
}
html.athar-staging-redesign.mr-mobile-ui #appWrap > .app-shell > #newComplaintModal.modal,
html.mr-mobile-ui #appWrap > .app-shell > #newComplaintModal.modal {
  z-index: 3200 !important;
}
html.mr-mobile-ui #newComplaintModal.modal.open {
  display: block !important;
  opacity: 1;
  pointer-events: auto;
}
html.mr-mobile-ui #newComplaintModal.modal.sheet-closing {
  opacity: 0;
}
html.athar-staging-redesign.mr-mobile-ui body.cp-new-sheet-open #newComplaintModal.modal.open::before,
html.mr-mobile-ui body.cp-new-sheet-open #newComplaintModal.modal.open::before {
  bottom: 0 !important;
  background: rgba(0, 0, 0, 0.45) !important;
  opacity: 1 !important;
}
html.athar-staging-redesign.mr-mobile-ui #newComplaintModal .cp-new-sheet,
html.mr-mobile-ui #newComplaintModal .cp-new-sheet {
  position: fixed !important;
  top: var(--ticket-sheet-top, var(--unified-topbar-h, calc(56px + env(safe-area-inset-top, 0px)))) !important;
  left: 0 !important;
  right: 0 !important;
  bottom: 0 !important;
  pointer-events: auto;
  z-index: 1;
  width: 100% !important;
  max-width: 100% !important;
  max-height: none !important;
  height: auto !important;
  min-height: 0 !important;
  margin: 0 !important;
  border-radius: 26px 26px 0 0 !important;
  border: none !important;
  background: var(--bg, var(--mr-surface, var(--surface))) !important;
  color: var(--mr-text, var(--text));
  display: flex !important;
  flex-direction: column !important;
  overflow: hidden !important;
  box-sizing: border-box;
  transform: translateY(100%);
  transition: transform 0.36s cubic-bezier(0.32, 0.72, 0, 1) !important;
  will-change: transform;
  box-shadow: none !important;
}
html.mr-mobile-ui #newComplaintModal.modal.sheet-ready .cp-new-sheet {
  transform: translateY(0);
}
html.mr-mobile-ui #newComplaintModal.modal.sheet-dragging .cp-new-sheet {
  transition: none !important;
}
html.mr-mobile-ui #newComplaintModal .cp-new-sheet-grabber-wrap {
  display: flex !important;
  justify-content: center;
  padding: 4px 0 2px;
}
html.mr-mobile-ui #newComplaintModal .cp-new-close-btn,
html.mr-mobile-ui #newComplaintModal .cp-new-cancel-btn {
  display: none !important;
}
html.mr-mobile-ui #newComplaintModal .cp-new-sheet-head {
  flex-shrink: 0;
  cursor: grab;
  touch-action: none;
  background: var(--mr-surface, var(--surface)) !important;
  border-bottom: 1px solid var(--mr-border, var(--border));
  padding: 6px 16px 12px;
}
html.mr-mobile-ui #newComplaintModal .cp-new-sheet-head:active {
  cursor: grabbing;
}
html.mr-mobile-ui #newComplaintModal .cp-new-sheet-head__row {
  display: flex;
  align-items: center;
  justify-content: center;
}
html.mr-mobile-ui #newComplaintModal .cp-new-sheet-head__row h3 {
  margin: 0;
  text-align: center;
  width: 100%;
  font-size: 15px;
  font-weight: 700;
}
html.mr-mobile-ui #newComplaintModal .cp-new-sheet-body {
  flex: 1 1 auto;
  min-height: 0;
  overflow-x: hidden;
  overflow-y: auto;
  overscroll-behavior: contain;
  -webkit-overflow-scrolling: touch;
  touch-action: pan-y;
  padding: 12px 16px;
}
html.mr-mobile-ui #newComplaintModal .cp-new-sheet-foot {
  flex: 0 0 auto;
  display: flex;
  gap: 10px;
  padding: 10px 16px calc(12px + env(safe-area-inset-bottom, 0px));
  border-top: 1px solid var(--mr-border, var(--border));
  background: var(--mr-surface, var(--surface));
}
html.mr-mobile-ui #newComplaintModal .cp-new-sheet-foot .btn-primary {
  flex: 1;
}
html.athar-staging-redesign.mr-mobile-ui #newComplaintModal #cpDescText.form-input,
html.mr-mobile-ui #newComplaintModal #cpDescText.form-input,
html.athar-staging-redesign.mr-mobile-ui #newComplaintModal textarea.form-input,
html.mr-mobile-ui #newComplaintModal textarea.form-input {
  border-radius: 14px !important;
  min-height: 120px !important;
  padding: 12px 14px !important;
  line-height: 1.55 !important;
  resize: vertical !important;
  display: block !important;
  width: 100% !important;
  box-sizing: border-box !important;
}


/* Quiet overlay (desktop) */
html.athar-staging-redesign.mr-desktop-ui .rd-cmpl-overlay.rd-side--quiet,
html.athar-staging-redesign.mr-desktop-ui .rd-cmpl-panel.rd-side--quiet {
  animation: none !important;
}


@media (prefers-reduced-motion: reduce) {
  html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-overlay,
  html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-panel {
    animation: none !important;
  }
}

/* --- Desktop Complaints board --- */
html.athar-staging-redesign.mr-desktop-ui .main:has(#tab-complaints.active),
html.athar-staging-redesign.mr-desktop-ui #appWrap .main:has(#tab-complaints.active) {
  overflow: hidden !important;
  display: flex !important;
  flex-direction: column !important;
  min-height: 0 !important;
}

html.athar-staging-redesign.mr-desktop-ui .content:has(#tab-complaints.active),
html.athar-staging-redesign.mr-desktop-ui .main:has(#tab-complaints.active) .content {
  overflow: hidden !important;
  display: flex !important;
  flex-direction: column !important;
  flex: 1 1 0% !important;
  min-height: 0 !important;
  height: 100% !important;
  padding: 0 !important;
}

html.athar-staging-redesign.mr-desktop-ui #tab-complaints.tab-content.active {
  display: flex !important;
  flex-direction: column !important;
  flex: 1 1 0% !important;
  width: 100% !important;
  max-width: 100% !important;
  min-height: 0 !important;
  overflow: hidden !important;
  padding: 18px 24px 12px !important;
  box-sizing: border-box !important;
}

html.athar-staging-redesign.mr-desktop-ui #tab-complaints .rd-complaints-desk-panel {
  display: flex !important;
  flex-direction: column !important;
  flex: 1 1 0% !important;
  min-height: 0 !important;
  overflow: hidden !important;
  background: var(--surface) !important;
  border: 1px solid var(--border) !important;
  border-radius: 20px !important;
  box-shadow: none !important;
  padding: 20px 22px 12px !important;
  margin: 0 !important;
}

html.athar-staging-redesign.mr-desktop-ui #tab-complaints .rd-complaints-desk-panel[hidden] {
  display: none !important;
}

html.athar-staging-redesign.mr-desktop-ui #rdComplaintsHost.rd-complaints-host {
  display: flex !important;
  flex-direction: column !important;
  flex: 1 1 0% !important;
  min-height: 0 !important;
  overflow: hidden !important;
}

html.athar-staging-redesign.mr-desktop-ui .rd-cmpl-board {
  display: flex !important;
  flex-direction: column !important;
  flex: 1 1 0% !important;
  min-height: 0 !important;
  overflow: hidden !important;
  height: 100% !important;
  animation: atharRdFadeUp .3s ease;
}

html.athar-staging-redesign.mr-desktop-ui .rd-cmpl-head,
html.athar-staging-redesign.mr-desktop-ui .rd-cmpl-metrics,
html.athar-staging-redesign.mr-desktop-ui .rd-cmpl-filters {
  flex-shrink: 0 !important;
}

html.athar-staging-redesign.mr-desktop-ui .rd-cmpl-list {
  flex: 1 1 0% !important;
  min-height: 0 !important;
  overflow-x: hidden !important;
  overflow-y: auto !important;
  display: flex !important;
  flex-direction: column !important;
  gap: 12px !important;
  padding: 0 2px 8px !important;
  overscroll-behavior: contain;
}

html.athar-staging-redesign.mr-desktop-ui .rd-cmpl-intro {
  font-size: 12px !important;
  color: var(--text3) !important;
  line-height: 1.7 !important;
  margin: 0 !important;
  max-width: 600px !important;
}

html.athar-staging-redesign.mr-desktop-ui .rd-cmpl-head {
  display: flex !important;
  align-items: center !important;
  justify-content: space-between !important;
  gap: 16px !important;
  margin-bottom: 18px !important;
}

html.athar-staging-redesign.mr-desktop-ui .rd-cmpl-cta {
  display: inline-flex !important;
  align-items: center !important;
  gap: 8px !important;
  padding: 0 16px !important;
  height: 40px !important;
  border: none !important;
  border-radius: 10px !important;
  background: var(--gold) !important;
  color: var(--onGold) !important;
  font-size: 12.5px !important;
  font-weight: 700 !important;
  cursor: pointer !important;
  flex-shrink: 0 !important;
  font-family: inherit !important;
  box-shadow: none !important;
}

html.athar-staging-redesign.mr-desktop-ui .rd-cmpl-cta i {
  font-size: 11px !important;
}

html.athar-staging-redesign.mr-desktop-ui .rd-cmpl-metrics {
  display: grid !important;
  grid-template-columns: repeat(5, minmax(0, 1fr)) !important;
  gap: 14px !important;
  margin-bottom: 20px !important;
}

html.athar-staging-redesign.mr-desktop-ui .rd-cmpl-metric {
  background: var(--surface) !important;
  border: 1px solid var(--border) !important;
  border-radius: 16px !important;
  padding: 16px !important;
  display: flex !important;
  align-items: center !important;
  justify-content: space-between !important;
  gap: 10px !important;
}

html.athar-staging-redesign.mr-desktop-ui .rd-cmpl-metric__lbl {
  font-size: 11.5px !important;
  color: var(--text2) !important;
}

html.athar-staging-redesign.mr-desktop-ui .rd-cmpl-metric__val {
  font-size: 22px !important;
  font-weight: 700 !important;
  margin-top: 6px !important;
  color: var(--text) !important;
}

html.athar-staging-redesign.mr-desktop-ui .rd-cmpl-metric__ico {
  width: 38px !important;
  height: 38px !important;
  border-radius: 11px !important;
  background: var(--surface2) !important;
  color: var(--text2) !important;
  display: inline-flex !important;
  align-items: center !important;
  justify-content: center !important;
  flex-shrink: 0 !important;
  font-size: 14px !important;
}

html.athar-staging-redesign.mr-desktop-ui .rd-cmpl-metric__ico--danger {
  background: color-mix(in srgb, var(--danger) 11%, transparent) !important;
  color: var(--danger) !important;
}
html.athar-staging-redesign.mr-desktop-ui .rd-cmpl-metric__ico--info {
  background: color-mix(in srgb, var(--info) 11%, transparent) !important;
  color: var(--info) !important;
}
html.athar-staging-redesign.mr-desktop-ui .rd-cmpl-metric__ico--warning {
  background: color-mix(in srgb, var(--warning) 11%, transparent) !important;
  color: var(--warning) !important;
}
html.athar-staging-redesign.mr-desktop-ui .rd-cmpl-metric__ico--success {
  background: color-mix(in srgb, var(--success) 11%, transparent) !important;
  color: var(--success) !important;
}

html.athar-staging-redesign.mr-desktop-ui .rd-cmpl-filters {
  display: flex !important;
  align-items: center !important;
  gap: 8px !important;
  margin-bottom: 16px !important;
  flex-wrap: wrap !important;
}

html.athar-staging-redesign.mr-desktop-ui .rd-cmpl-filters .rd-app-search {
  flex: 1 1 200px !important;
  min-width: 180px !important;
  max-width: 260px !important;
}

html.athar-staging-redesign.mr-desktop-ui .rd-cmpl-search {
  flex: 1 1 auto !important;
  min-width: 0 !important;
  max-width: none !important;
  height: 100% !important;
  padding: 0 !important;
  border: 0 !important;
  border-radius: 0 !important;
  background: transparent !important;
  box-shadow: none !important;
  color: var(--text) !important;
  font-family: inherit !important;
  font-size: 12.5px !important;
}

html.athar-staging-redesign.mr-desktop-ui .rd-cmpl-date-btn {
  display: inline-flex !important;
  align-items: center !important;
  gap: 7px !important;
  height: 38px !important;
  padding: 0 14px !important;
  border: 1px solid var(--border) !important;
  border-radius: 10px !important;
  background: var(--surface2) !important;
  color: var(--text2) !important;
  font-size: 12px !important;
  font-weight: 600 !important;
  font-family: inherit !important;
  cursor: pointer !important;
  white-space: nowrap !important;
}
html.athar-staging-redesign.mr-desktop-ui .rd-cmpl-date-btn.active {
  background: var(--gold) !important;
  color: var(--onGold) !important;
  border-color: var(--gold) !important;
}
html.athar-staging-redesign.mr-desktop-ui .rd-cmpl-pdf-btn {
  display: inline-flex !important;
  align-items: center !important;
  gap: 7px !important;
  height: 38px !important;
  padding: 0 14px !important;
  border: 1px solid var(--border) !important;
  border-radius: 10px !important;
  background: var(--surface2) !important;
  color: var(--text2) !important;
  font-size: 12px !important;
  font-weight: 600 !important;
  font-family: inherit !important;
  cursor: pointer !important;
  white-space: nowrap !important;
}
html.athar-staging-redesign.mr-desktop-ui .rd-cmpl-pdf-btn i {
  color: #b91c1c !important;
}
html.athar-staging-redesign.mr-desktop-ui .rd-cmpl-pdf-btn:hover {
  border-color: #b91c1c !important;
  color: var(--text) !important;
}

html.athar-staging-redesign.mr-desktop-ui .rd-cmpl-filter {
  padding: 9px 16px !important;
  border-radius: 10px !important;
  font-size: 12px !important;
  font-weight: 600 !important;
  background: var(--surface2) !important;
  color: var(--text2) !important;
  border: 1px solid var(--border) !important;
  cursor: pointer !important;
  font-family: inherit !important;
}

html.athar-staging-redesign.mr-desktop-ui .rd-cmpl-filter.is-active {
  background: var(--gold) !important;
  color: var(--onGold) !important;
  border-color: var(--gold) !important;
}

html.athar-staging-redesign.mr-desktop-ui .rd-cmpl-card {
  position: relative !important;
  background: var(--surface) !important;
  border: 1px solid var(--border) !important;
  border-radius: 16px !important;
  padding: 28px 18px 16px !important;
  animation: atharRdCardIn .35s ease both;
  cursor: pointer !important;
}

html.athar-staging-redesign.mr-desktop-ui .rd-cmpl-card__top {
  display: flex !important;
  align-items: flex-start !important;
  justify-content: space-between !important;
  gap: 12px !important;
  margin-bottom: 10px !important;
}

html.athar-staging-redesign.mr-desktop-ui .rd-cmpl-card__who {
  display: flex !important;
  align-items: center !important;
  gap: 10px !important;
  min-width: 0 !important;
}

html.athar-staging-redesign.mr-desktop-ui .rd-cmpl-card__icon {
  width: 34px !important;
  height: 34px !important;
  border-radius: 10px !important;
  background: color-mix(in srgb, var(--tone, var(--danger)) 11%, transparent) !important;
  color: var(--tone, var(--danger)) !important;
  display: inline-flex !important;
  align-items: center !important;
  justify-content: center !important;
  flex-shrink: 0 !important;
  font-size: 13px !important;
}

html.athar-staging-redesign.mr-desktop-ui .rd-cmpl-card__meta-wrap {
  display: flex !important;
  flex-direction: column !important;
  min-width: 0 !important;
}

html.athar-staging-redesign.mr-desktop-ui .rd-cmpl-card__title-row {
  display: flex !important;
  align-items: center !important;
  gap: 8px !important;
  flex-wrap: wrap !important;
}

html.athar-staging-redesign.mr-desktop-ui .rd-cmpl-card__cat {
  font-size: 13px !important;
  font-weight: 700 !important;
  color: var(--text) !important;
}

html.athar-staging-redesign.mr-desktop-ui .rd-cmpl-card__kind {
  font-size: 9.5px !important;
  font-weight: 700 !important;
  color: var(--tone, var(--danger)) !important;
  background: color-mix(in srgb, var(--tone, var(--danger)) 11%, transparent) !important;
  padding: 2px 7px !important;
  border-radius: 999px !important;
}

html.athar-staging-redesign.mr-desktop-ui .rd-cmpl-card__num {
  position: absolute !important;
  top: 8px !important;
  inset-inline-start: 14px !important;
  font-size: 13px !important;
  font-weight: 800 !important;
  color: var(--text) !important;
  font-family: ui-monospace, SFMono-Regular, Menlo, Consolas, monospace !important;
  letter-spacing: 0.02em !important;
  line-height: 1 !important;
}

html.athar-staging-redesign.mr-desktop-ui .rd-cmpl-card__sub {
  font-size: 10.5px !important;
  color: var(--text3) !important;
  margin-top: 3px !important;
}

html.athar-staging-redesign.mr-desktop-ui .rd-cmpl-card__status {
  display: inline-flex !important;
  padding: 5px 11px !important;
  border-radius: 999px !important;
  font-size: 10.5px !important;
  font-weight: 700 !important;
  background: color-mix(in srgb, var(--tone, var(--warning)) 13%, transparent) !important;
  color: var(--tone, var(--warning)) !important;
  flex-shrink: 0 !important;
}

html.athar-staging-redesign.mr-desktop-ui .rd-cmpl-card__body {
  font-size: 12.5px !important;
  color: var(--text2) !important;
  line-height: 1.7 !important;
}

html.athar-staging-redesign.mr-desktop-ui .rd-cmpl-card__reply {
  margin-top: 12px !important;
  padding-top: 12px !important;
  border-top: 1px solid var(--border) !important;
  display: flex !important;
  gap: 10px !important;
}

html.athar-staging-redesign.mr-desktop-ui .rd-cmpl-card__reply-av {
  width: 26px !important;
  height: 26px !important;
  border-radius: 50% !important;
  background: var(--surface2) !important;
  color: var(--text2) !important;
  display: inline-flex !important;
  align-items: center !important;
  justify-content: center !important;
  flex-shrink: 0 !important;
  font-size: 11px !important;
}

html.athar-staging-redesign.mr-desktop-ui .rd-cmpl-card__reply-title {
  font-size: 11px !important;
  font-weight: 700 !important;
  color: var(--gold) !important;
  margin-bottom: 3px !important;
}

html.athar-staging-redesign.mr-desktop-ui .rd-cmpl-card__reply-text {
  font-size: 12px !important;
  color: var(--text2) !important;
  line-height: 1.7 !important;
}

/* Complaints overlays / drawers */
@keyframes atharRdFadeUp {
  from { opacity: 0; transform: translateY(8px); }
  to { opacity: 1; transform: translateY(0); }
}

html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-overlay {
  position: fixed !important;
  top: var(--unified-topbar-h, 68px) !important;
  left: 0 !important;
  right: 0 !important;
  bottom: 0 !important;
  height: calc(100vh - var(--unified-topbar-h, 68px)) !important;
  z-index: 1200 !important;
  background: rgba(0, 0, 0, 0.4) !important;
  animation: atharRdSideScrimIn 0.32s ease both;
}

html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-overlay__scrim {
  position: absolute !important;
  inset: 0 !important;
  z-index: 0 !important;
}

html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-panel {
  position: absolute !important;
  top: 0 !important;
  inset-inline-end: 0 !important;
  height: 100% !important;
  width: 440px !important;
  max-width: 92vw !important;
  background: var(--bg) !important;
  border-inline-start: 1px solid var(--border) !important;
  overflow-y: auto !important;
  padding: 22px !important;
  animation: atharRdSidePanelIn 0.42s cubic-bezier(0.22, 1, 0.36, 1) both;
  will-change: transform;
  box-sizing: border-box !important;
  z-index: 1 !important;
}

html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-panel--detail {
  width: 460px !important;
  display: flex !important;
  flex-direction: column !important;
  overflow-x: hidden !important;
  overflow-y: auto !important;
  padding-bottom: 18px !important;
}

html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-panel--detail .rd-cmpl-panel__basics {
  flex: 0 0 auto !important;
  min-width: 0 !important;
}

html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-panel__head {
  display: flex !important;
  align-items: center !important;
  justify-content: space-between !important;
  gap: 12px !important;
  margin-bottom: 20px !important;
}

html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-panel--detail .rd-cmpl-panel__head {
  margin-bottom: 14px !important;
}

html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-panel__title {
  font-size: 15px !important;
  font-weight: 700 !important;
  color: var(--text) !important;
}

html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-panel__title-row {
  display: flex !important;
  align-items: center !important;
  gap: 8px !important;
  flex-wrap: wrap !important;
}

html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-panel__title-row .rd-cmpl-card__kind {
  font-size: 10px !important;
  padding: 3px 8px !important;
}

html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-panel__title-row .rd-cmpl-card__num {
  font-size: 11px !important;
}

html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-panel__close {
  display: none !important;
}

html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-panel__subrow {
  display: flex !important;
  align-items: center !important;
  justify-content: space-between !important;
  gap: 12px !important;
  margin-bottom: 16px !important;
}

html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-panel__who {
  display: inline-flex !important;
  align-items: center !important;
  gap: 6px !important;
  font-size: 11.5px !important;
  color: var(--text2) !important;
  font-weight: 600 !important;
}

html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-panel__who .rd-desk-muted {
  color: var(--text3) !important;
  font-weight: 400 !important;
}

html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-panel__desc {
  background: var(--surface) !important;
  border: 1px solid var(--border) !important;
  border-radius: 14px !important;
  padding: 14px !important;
  font-size: 12.5px !important;
  color: var(--text2) !important;
  line-height: 1.8 !important;
  margin-bottom: 12px !important;
  max-height: none !important;
  overflow: visible !important;
}
html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-panel__desc.has-inline-att {
  display: flex !important;
  flex-direction: row !important;
  align-items: flex-start !important;
  gap: 10px !important;
}
html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-panel__desc .rd-cmpl-desc-text {
  flex: 1 1 auto !important;
  min-width: 0 !important;
  max-height: none !important;
  overflow: visible !important;
}
html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-thread-body.has-inline-att {
  display: flex !important;
  flex-direction: row !important;
  align-items: flex-start !important;
  gap: 10px !important;
}
html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-thread-body .rd-cmpl-thread-text {
  flex: 1 1 auto !important;
  min-width: 0 !important;
}

html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-atts {
  margin: 0 0 14px !important;
}
html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-atts--inline {
  margin: 0 !important;
}
html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-atts__grid {
  display: flex !important;
  flex-wrap: wrap !important;
  grid-template-columns: none !important;
  gap: 6px !important;
}
html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-att-card {
  width: 52px !important;
  height: 52px !important;
  min-width: 52px !important;
  min-height: 52px !important;
  border-radius: 10px !important;
}
html.athar-staging-redesign.mr-desktop-ui .rd-cmpl-list .rd-cmpl-card__atts {
  display: none !important;
}

html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-panel--detail .rd-cmpl-panel__compose {
  flex: 0 0 auto !important;
  padding-top: 10px !important;
  border-top: 1px solid var(--border) !important;
  background: var(--bg) !important;
}

html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-resolved-banner {
  display: flex !important;
  align-items: center !important;
  justify-content: center !important;
  width: 100% !important;
  box-sizing: border-box !important;
  padding: 14px 16px !important;
  border-radius: 14px !important;
  border: 1px solid color-mix(in srgb, var(--success) 35%, transparent) !important;
  background: color-mix(in srgb, var(--success) 16%, var(--surface)) !important;
  color: var(--success) !important;
  font-size: 13.5px !important;
  font-weight: 700 !important;
  text-align: center !important;
}
html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-resolved-banner.is-rejected {
  border-color: color-mix(in srgb, var(--danger) 35%, transparent) !important;
  background: color-mix(in srgb, var(--danger) 16%, var(--surface)) !important;
  color: var(--danger) !important;
}

html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-field-label {
  font-size: 12px !important;
  font-weight: 700 !important;
  color: var(--text) !important;
  margin-bottom: 7px !important;
}

html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-req {
  color: var(--danger) !important;
}

html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-kind-row {
  display: flex !important;
  gap: 8px !important;
  margin-bottom: 18px !important;
}

html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-kind {
  flex: 1 !important;
  display: inline-flex !important;
  align-items: center !important;
  justify-content: center !important;
  gap: 7px !important;
  padding: 10px 6px !important;
  border-radius: 10px !important;
  font-size: 12.5px !important;
  font-weight: 600 !important;
  background: var(--surface2) !important;
  color: var(--text2) !important;
  border: 1px solid var(--border) !important;
  cursor: pointer !important;
  font-family: inherit !important;
}

html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-kind.is-active {
  background: var(--gold) !important;
  color: var(--onGold) !important;
  border-color: var(--gold) !important;
}

html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-kind i,
html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-cat i {
  font-size: 11px !important;
}

html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-cat-row {
  display: flex !important;
  flex-wrap: wrap !important;
  gap: 8px !important;
  margin-bottom: 18px !important;
}

html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-cat {
  display: inline-flex !important;
  align-items: center !important;
  gap: 7px !important;
  padding: 9px 13px !important;
  border-radius: 10px !important;
  font-size: 12px !important;
  font-weight: 600 !important;
  background: var(--surface2) !important;
  color: var(--text2) !important;
  border: 1px solid var(--border) !important;
  cursor: pointer !important;
  font-family: inherit !important;
}

html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-cat.is-active {
  background: var(--gold) !important;
  color: var(--onGold) !important;
  border-color: var(--gold) !important;
}

html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-textarea {
  width: 100% !important;
  min-height: 130px !important;
  padding: 12px 14px !important;
  border: 1px solid var(--border) !important;
  border-radius: 12px !important;
  background: var(--surface2) !important;
  color: var(--text) !important;
  font-size: 12.5px !important;
  font-family: inherit !important;
  line-height: 1.7 !important;
  resize: vertical !important;
  margin-bottom: 18px !important;
  box-sizing: border-box !important;
}

html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-panel--detail .rd-cmpl-textarea {
  min-height: 90px !important;
  background: var(--surface) !important;
  margin-bottom: 10px !important;
}

html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-attach {
  width: 100% !important;
  background: var(--surface2) !important;
  border: 1.5px dashed var(--border) !important;
  border-radius: 12px !important;
  padding: 20px 14px !important;
  text-align: center !important;
  cursor: pointer !important;
  margin-bottom: 20px !important;
  color: var(--text) !important;
  font-family: inherit !important;
}

html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-attach i {
  font-size: 18px !important;
  color: var(--text3) !important;
  margin-bottom: 6px !important;
  display: block !important;
}

html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-attach span {
  font-size: 12px !important;
  font-weight: 600 !important;
}

html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-attach--reply {
  width: auto !important;
  flex: 0 0 auto !important;
  padding: 13px 16px !important;
  margin: 0 !important;
  border: 1px solid var(--border) !important;
  border-radius: 12px !important;
  background: transparent !important;
  display: inline-flex !important;
  flex-direction: row !important;
  align-items: center !important;
  justify-content: center !important;
  gap: 7px !important;
  white-space: nowrap !important;
  color: var(--text2) !important;
}

html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-attach--reply i {
  display: inline-block !important;
  margin-bottom: 0 !important;
  font-size: 13px !important;
}

html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-attach--reply span {
  font-size: 12.5px !important;
  font-weight: 600 !important;
}

html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-attach--reply.has-files {
  border-color: color-mix(in srgb, var(--gold) 45%, var(--border)) !important;
  color: var(--text) !important;
}

html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-anon {
  width: 100% !important;
  display: flex !important;
  align-items: center !important;
  justify-content: space-between !important;
  gap: 14px !important;
  text-align: start !important;
  background: var(--surface2) !important;
  border: 1px solid var(--border) !important;
  border-radius: 12px !important;
  padding: 12px 14px !important;
  margin-bottom: 16px !important;
  cursor: pointer !important;
  color: var(--text) !important;
  font-family: inherit !important;
  transition: border-color 160ms ease, background 160ms ease !important;
}

html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-anon.is-on {
  border-color: color-mix(in srgb, var(--gold) 55%, var(--border)) !important;
  background: color-mix(in srgb, var(--gold) 10%, var(--surface2)) !important;
}

html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-anon__copy {
  display: flex !important;
  flex-direction: column !important;
  gap: 3px !important;
  min-width: 0 !important;
}

html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-anon__title {
  display: inline-flex !important;
  align-items: center !important;
  gap: 8px !important;
  font-size: 13px !important;
  font-weight: 700 !important;
}

html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-anon__title i {
  color: var(--text3) !important;
  font-size: 13px !important;
}

html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-anon.is-on .rd-cmpl-anon__title i {
  color: var(--gold) !important;
}

html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-anon__hint {
  font-size: 11.5px !important;
  font-weight: 500 !important;
  color: var(--text3) !important;
  line-height: 1.35 !important;
}

html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-anon__switch {
  position: relative !important;
  flex: 0 0 auto !important;
  width: 42px !important;
  height: 24px !important;
  border-radius: 999px !important;
  background: var(--border) !important;
  transition: background 160ms ease !important;
}

html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-anon.is-on .rd-cmpl-anon__switch {
  background: var(--gold) !important;
}

html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-anon__knob {
  position: absolute !important;
  top: 3px !important;
  inset-inline-start: 3px !important;
  width: 18px !important;
  height: 18px !important;
  border-radius: 50% !important;
  background: #fff !important;
  box-shadow: 0 1px 2px rgba(0, 0, 0, 0.18) !important;
  transition: inset-inline-start 160ms ease, transform 160ms ease !important;
}

html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-anon.is-on .rd-cmpl-anon__knob {
  inset-inline-start: 21px !important;
}

html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-btn {
  border: none !important;
  border-radius: 12px !important;
  padding: 13px !important;
  font-size: 13.5px !important;
  font-weight: 700 !important;
  cursor: pointer !important;
  font-family: inherit !important;
  display: inline-flex !important;
  align-items: center !important;
  justify-content: center !important;
  gap: 7px !important;
}

html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-btn--primary {
  background: var(--gold) !important;
  color: var(--onGold) !important;
}

html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-btn--block {
  width: 100% !important;
}

html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-btn--ghost {
  padding: 13px 18px !important;
  border: 1px solid var(--border) !important;
  background: transparent !important;
  color: var(--text2) !important;
  font-size: 12.5px !important;
  font-weight: 600 !important;
  white-space: nowrap !important;
}

html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-btn--success {
  background: var(--success) !important;
  color: #fff !important;
  padding: 13px 14px !important;
  font-size: 12.5px !important;
  white-space: nowrap !important;
}
html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-btn--danger {
  background: var(--danger) !important;
  color: #fff !important;
  padding: 13px 14px !important;
  font-size: 12.5px !important;
  white-space: nowrap !important;
}

html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-btn--resolved {
  padding: 13px 18px !important;
  border: 1px solid var(--success) !important;
  background: transparent !important;
  color: var(--success) !important;
  font-size: 12.5px !important;
  cursor: default !important;
}

html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-panel__actions {
  display: flex !important;
  flex-wrap: wrap !important;
  gap: 10px !important;
}

html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-panel__actions .rd-cmpl-btn--primary {
  flex: 1 !important;
}

html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-thread {
  flex: 0 0 auto !important;
  min-height: 0 !important;
  overflow: visible !important;
  display: flex !important;
  flex-direction: column !important;
  gap: 10px !important;
  margin: 0 !important;
  padding: 4px 2px 12px !important;
}

html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-thread-empty {
  font-size: 12px !important;
  color: var(--text3) !important;
  text-align: center !important;
  padding: 18px 8px !important;
}

html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-thread-msg {
  display: block !important;
}

html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-thread-bubble {
  min-width: 0 !important;
  background: var(--surface) !important;
  border: 1px solid var(--border) !important;
  border-radius: 14px !important;
  padding: 12px 14px !important;
}

html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-thread-bubble.is-admin {
  background: var(--goldSoft) !important;
}

html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-thread-meta {
  display: flex !important;
  align-items: center !important;
  justify-content: space-between !important;
  gap: 8px !important;
  margin-bottom: 4px !important;
}

html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-thread-author {
  display: inline-flex !important;
  align-items: center !important;
  gap: 6px !important;
  font-size: 11px !important;
  font-weight: 700 !important;
  color: var(--text2) !important;
}

html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-thread-author.is-admin {
  color: var(--gold) !important;
}

html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-thread-author-ic {
  font-size: 10px !important;
  line-height: 1 !important;
  flex-shrink: 0 !important;
}

html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-thread-time {
  font-size: 9.5px !important;
  color: var(--text3) !important;
}

html.athar-staging-redesign.mr-desktop-ui #rdCmplOverlayHost .rd-cmpl-thread-text {
  font-size: 12px !important;
  color: var(--text2) !important;
  line-height: 1.7 !important;
}

@media (max-width: 1100px) {
  html.athar-staging-redesign.mr-desktop-ui .rd-cmpl-metrics {
    grid-template-columns: repeat(2, minmax(0, 1fr)) !important;
  }
}